Last updated: July 3, 2026

 

SYNCHRONICITY SOCIAL operates this store and website,
including all related information, content, features, tools, products and
services, in order to provide you, the customer, with a curated shopping
experience (the "Services"). SYNCHRONICITY SOCIAL is powered by
Shopify, which enables us to provide the Services to you. This Privacy Policy
describes how we collect, use, and disclose your personal information when you
visit, use, or make a purchase or other transaction using the Services or
otherwise communicate with us. If there is a conflict between our Terms of
Service and this Privacy Policy, this Privacy Policy controls with respect to
the collection, processing, and disclosure of your personal information.

 

Please read this Privacy Policy carefully. By using and
accessing any of the Services, you acknowledge that you have read this Privacy
Policy and understand the collection, use, and disclosure of your information
as described in this Privacy Policy.

 

Personal Information We Collect or Process

 

When we use the term "personal information," we
are referring to information that identifies or can reasonably be linked to you
or another person. Personal information does not include information that is
collected anonymously or that has been de-identified, so that it cannot
identify or be reasonably linked to you. We may collect or process the
following categories of personal information, including inferences drawn from
this personal information, depending on how you interact with the Services,
where you live, and as permitted or required by applicable law:

 

Contact details including your name, address, billing
address, shipping address, phone number, and email address.

Financial information including credit card, debit card, and
financial account numbers, payment card information, financial account
information, transaction details, form of payment, payment confirmation and
other payment details.

Account information including your username, password,
security questions, preferences and settings.

Transaction information including the items you view, put in
your cart, add to your wishlist, or purchase, return, exchange or cancel and
your past transactions.

Communications with us including the information you include
in communications with us, for example, when sending a customer support
inquiry.

Device information including information about your device,
browser, or network connection, your IP address, and other unique identifiers.

Usage information including information regarding your
interaction with the Services, including how and when you interact with or
navigate the Services.

Personal Information Sources

 

We may collect personal information from the following
sources:

 

Directly from you including when you create an account,
visit or use the Services, communicate with us, or otherwise provide us with
your personal information;

Automatically through the Services including from your
device when you use our products or services or visit our websites, and through
the use of cookies and similar technologies;

From our service providers including when we engage them to
enable certain technology and when they collect or process your personal
information on our behalf;

From our partners or other third parties.

How We Use Your Personal Information

 

Depending on how you interact with us or which of the
Services you use, we may use personal information for the following purposes:

 

Provide, Tailor, and Improve the Services. We use your
personal information to provide you with the Services, including to perform our
contract with you, to process your payments, to fulfill your orders, to
remember your preferences and items you are interested in, to send
notifications to you related to your account, to process purchases, returns,
exchanges or other transactions, to create, maintain and otherwise manage your
account, to arrange for shipping, to facilitate any returns and exchanges, to
enable you to post reviews, and to create a customized shopping experience for
you, such as recommending products related to your purchases. This may include
using your personal information to better tailor and improve the Services.

Marketing and Advertising. We use your personal information
for marketing and promotional purposes, such as to send marketing, advertising
and promotional communications by email, text message or postal mail, and to
show you online advertisements for products or services on the Services or
other websites, including based on items you previously have purchased or added
to your cart and other activity on the Services.

Security and Fraud Prevention. We use your personal
information to authenticate your account, to provide a secure payment and
shopping experience, detect, investigate or take action regarding possible
fraudulent, illegal, unsafe, or malicious activity, protect public safety, and
to secure our services. If you choose to use the Services and register an
account, you are responsible for keeping your account credentials safe. We
highly recommend that you do not share your username, password or other access details
with anyone else.

Communicating with You. We use your personal information to
provide you with customer support, to be responsive to you, to provide
effective services to you and to maintain our business relationship with you.

Legal Reasons. We use your personal information to comply
with applicable law or respond to valid legal process, including requests from
law enforcement or government agencies, to investigate or participate in civil
discovery, potential or actual litigation, or other adversarial legal
proceedings, and to enforce or investigate potential violations of our terms or
policies.

How We Disclose Personal Information

 

In certain circumstances, we may disclose your personal
information to third parties for legitimate purposes subject to this Privacy
Policy. Such circumstances may include:

 

With Shopify, vendors and other third parties who perform
services on our behalf (e.g. IT management, payment processing, data analytics,
customer support, cloud storage, fulfillment and shipping).

With business and marketing partners to provide marketing
services and advertise to you. For example, we use Shopify to support
personalized advertising with third-party services based on your online
activity with different merchants and websites. Our business and marketing
partners will use your information in accordance with their own privacy
notices. Depending on where you reside, you may have a right to direct us not
to share information about you to show you targeted advertisements and
marketing based on your online activity with different merchants and websites.
You can exercise your rights to opt-out of those uses here .

When you direct, request us or otherwise consent to our
disclosure of certain information to third parties, such as to ship you
products or through your use of social media widgets or login integrations.

With our affiliates or otherwise within our corporate group.

In connection with a business transaction such as a merger
or bankruptcy, to comply with any applicable legal obligations (including to
respond to subpoenas, search warrants and similar requests), to enforce any
applicable terms of service or policies, and to protect or defend the Services,
our rights, and the rights of our users or others.

Relationship with Shopify

 

The Services are hosted by Shopify, which collects and
processes personal information about your access to and use of the Services in
order to provide and improve the Services for you. Information you submit to
the Services will be transmitted to and shared with Shopify as well as third
parties that may be located in countries other than where you reside, in order
to provide and improve the Services for you. In addition, to help protect,
grow, and improve our business, we use certain Shopify enhanced features that
incorporate data and information obtained from your interactions with our
Store, along with other merchants and with Shopify. To provide these enhanced
features, Shopify may make use of personal information collected about your
interactions with our store, along with other merchants, and with Shopify. In
these circumstances, Shopify is responsible for the processing of your personal
information, including for responding to your requests to exercise your rights
over use of your personal information for these purposes. To learn more about
how Shopify uses your personal information and any rights you may have, you can
visit the Shopify Consumer Privacy Policy . Depending on where you live, you
may exercise certain rights with respect to your personal information here
Shopify Privacy Portal Link.

 

Third Party Websites and Links

 

The Services may provide links to websites or other online
platforms operated by third parties. If you follow links to sites not
affiliated or controlled by us, you should review their privacy and security
policies and other terms and conditions. We do not guarantee and are not
responsible for the privacy or security of such sites, including the accuracy,
completeness, or reliability of information found on these sites. Information
you provide on public or semi-public venues, including information you share on
third-party social networking platforms may also be viewable by other users of
the Services and/or users of those third-party platforms without limitation as
to its use by us or by a third party. Our inclusion of such links does not, by
itself, imply any endorsement of the content on such platforms or of their
owners or operators, except as disclosed on the Services.

 

Children's Data

 

The Services are not intended to be used by children, and we
do not knowingly collect any personal information about children under the age
of majority in your jurisdiction. If you are the parent or guardian of a child
who has provided us with their personal information, you may contact us using
the contact details set out below to request that it be deleted.As of the
Effective Date of this Privacy Policy, we do not have actual knowledge that we
"share" or "sell" (as those terms are defined in applicable
law) personal information of individuals under 16 years of age.

 

Security and Retention of Your Information

 

Please be aware that no security measures are perfect or
impenetrable, and we cannot guarantee "perfect security." In
addition, any information you send to us may not be secure while in transit. We
recommend that you do not use unsecure channels to communicate sensitive or
confidential information to us.

 

How long we retain your personal information depends on
different factors, such as whether we need the information to maintain your
account, to provide you with Services, comply with legal obligations, resolve
disputes or enforce other applicable contracts and policies.

 

Your Rights and Choices

 

Depending on where you live, you may have some or all of the
rights listed below in relation to your personal information. However, these
rights are not absolute, may apply only in certain circumstances and, in
certain cases, we may decline your request as permitted by law.

 

Right to Access / Know. You may have a right to request
access to personal information that we hold about you.

Right to Delete. You may have a right to request that we
delete personal information we maintain about you.

Right to Correct. You may have a right to request that we
correct inaccurate personal information we maintain about you.

Right of Portability. You may have a right to receive a copy
of the personal information we hold about you and to request that we transfer
it to a third party, in certain circumstances and with certain exceptions.

Right to Opt out of Sale or Sharing for Targeted
Advertising. Depending on where you reside, you may have a right to opt out of
the "sale" or "share" of your personal information or to
opt out of the processing of your personal information for purposes considered
to be "targeted advertising", as defined in applicable privacy laws.
You can exercise your rights to opt-out of those uses here. Please note that if
you visit our website with the Global Privacy Control opt-out preference signal
enabled, depending on where you are, we will automatically treat this as a
request to opt-out for the device and browser that you use to visit the
website. If we are able to associate the device sending the signal to a Shopify
account, we will apply the opt out request to the account as well. To learn
more about Global Privacy Control, you can visit
https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do
not recognize other "Do Not Track" signals that may be sent from your
web browser or device.

Managing Communication Preferences. We may send you
promotional emails, and you may opt out of receiving these at any time by using
the unsubscribe option displayed in our emails to you. If you opt out, we may
still send you non-promotional emails, such as those about your account or
orders that you have made.

 

 

 

You may exercise any of these rights where indicated on the
Services or by contacting us using the contact details provided below. To learn
more about how Shopify uses your personal information and any rights you may
have, including rights related to data processed by Shopify, you can visit
https://privacy.shopify.com/en.

 

We will not discriminate against you for exercising any of
these rights. We may need to verify your identity before we can process your
requests, as permitted or required under applicable law. In accordance with
applicable laws, you may designate an authorized agent to make requests on your
behalf to exercise your rights. Before accepting such a request from an agent,
we will require that the agent provide proof you have authorized them to act on
your behalf, and we may need you to verify your identity directly with us. We
will respond to your request in a timely manner as required under applicable
law.

 

Complaints

 

If you have complaints about how we process your personal
information, please contact us using the contact details provided below.
Depending on where you live, you may have the right to appeal our decision by
contacting us using the contact details set out below, or lodge your complaint
with your local data protection authority.

 

International Transfers

 

Please note that we may transfer, store and process your
personal information outside the country you live in.

 

If we transfer your personal information out of the European
Economic Area or the United Kingdom, we will rely on recognized transfer
mechanisms like the European Commission's Standard Contractual Clauses, or any
equivalent contracts issued by the relevant competent authority of the UK, as
relevant, unless the data transfer is to a country that has been determined to
provide an adequate level of protection.

 

Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time,
including to reflect changes to our practices or for other operational, legal,
or regulatory reasons. We will post the revised Privacy Policy on this website,
update the "Last updated" date and provide notice as required by
applicable law.

 

Contact

 

Should you have any questions about our privacy practices or
this Privacy Policy, or if you would like to exercise any of the rights
available to you, please email us at hi@synchronicitysocial.com.